Resident FAQs

You may add a resident to the lease with a screened and approved application, the same as you did. Contact Remi Emerson Residential for the application link.

Yes, assuming you stay for the full duration of your lease and there are no damages to the home beyond normal wear and tear. Any security deposit money collected at move-in will be held until you move-out, at which time we will conduct a move-out inspection. We will document any damages and costs that could lead to a claim against your security deposit.

All residents are required to make payments through their online portal. Automatic payments can be set up in the portal.

The first step is to ensure the landlord for your desired property accepts pets, and if so, under what conditions. Assuming your pet qualifies, a non-refundable pet fee will be due prior to move-in and monthly pet rent will apply.

The lease is enforceable until the end date. With written approval, you may assign your obligation to the lease with a screened and approved resident who applies the same as you did.

We will contact you 60 to 90 days prior to your lease expiration date to confirm your intentions. If you decide you want to move, we will coordinate a move-out inspection after you have vacated the premises to determine if there are any claims against your security deposit. Otherwise, all you have to do is leave the home clean, per the Move-Out Guidelines in your lease agreement.

Most repairs and maintenance issues are covered by the landlord. Repairs caused by neglect, misuse, or intentionally damaged by occupants, will be covered by the resident(s).

Go to remiemerson.com and log in to your portal and click on "Maintenance" and submit a "Maintenance Request". Once received we will assign a technician, they will contact you directly to schedule the appointment.

Please log in to your portal and click on "Chat". All members of the Remi Emerson team have access to this to assist you.